Jump to content

7-Eleven

From Wikipedia, the free encyclopedia
(Redirected from 7-11)
For other uses, see 7-Eleven (disambiguation).
"7-11" redirects here. For the calendar dates, see July 11 and November 7.

7-Eleven, Inc.
Formerly
  • Southland Ice Company (1927)
  • Tote'm Stores (1928–1946)
  • Southland Corporation (1961–1999)
Company typePrivate
IndustryRetail (convenience stores)
Founded1927; 97 years ago (1927) (as Southland Ice Company)
FounderJoe C. Thompson
Headquarters3200 Hackberry Road,
Irving, Texas
,
United States
Number of locations
84,500 (2024)
Area served
Key people
ProductsConvenience foods and beverages, gasoline
OwnerSeven-Eleven Japan Co., Ltd.
Number of employees
135,332[1] (2021)
Subsidiaries
Websitewww.7-eleven.com

7-Eleven, Inc.[2] is a Japanese-owned convenience store chain, headquartered in Irving, Texas. The chain was founded in 1927 as the Southland Ice Company, operating an ice house storefront in Dallas. Then-owned by Southland Corporation, the number of convenience stores expanded and were named Tote'm Stores between 1928 and 1946. Southland Corporation changed the stores' name to 7-Eleven in 1946, reflecting expanded hours of operation (7 am to 11 pm). Southland Corporation started franchising its stores in 1961; in 1973 Ito-Yokado, a Japanese supermarket chain, signed a franchisee agreement with Southland Corporation to develop 7-Eleven convenience stores in Japan. Operating the Japanese stores under Seven-Eleven Japan, Ito-Yokado acquired a 70% stake in Southland Corporation in 1991; as majority owner, it changed Southland Corporation's name to 7-Eleven, Inc. that same year, then expanded to 100% ownership in November 2005, making 7-Eleven, Inc. a wholly owned subsidiary of Seven-Eleven Japan.[3][4] Ito-Yokado reorganized its collective businesses as a holding company in 2005, Seven & I Holdings, with 7-Eleven, Inc. wholly held by Seven-Eleven Japan.[5]

According to reports, there are 9,492 7-Eleven stores in 38 states and territories of the United States. The highest number of 7-Eleven locations of US are in California and Las Vegas with 1,902 stores and 166 stores, respectively. California makes up approximately 20% of all 7-Eleven stores in the United States.[6] Its stores operate under its namesake brand globally, including the United States, where it also operates as Speedway nationally but mostly in the Midwest and East Coast, and as Stripes Convenience Stores within the West South Central United States. Both Speedway and Stripes operate alongside 7-Eleven's namesake stores in several American markets. 7-Eleven also operates A-Plus locations with the name licensed from owner and fellow Dallas–Fort Worth metroplex-based Energy Transfer Partners, though most of these stores have since been rebranded as standard 7-Eleven stores.

Etymologies

[edit]

The company's first outlets were in Dallas, named "Tote'm Stores" because customers "toted" away their purchases. Some stores featured "native" totem poles in front of the store. In 1946, the chain's name was changed from "Tote'm" to "7-11" to reflect the company's new, extended hours, 7:00 a.m. to 11:00 p.m., seven days per week.[7] In July 1999, the corporate name of the US company was changed from "The Southland Corporation" to "7-Eleven Inc."[8][9]

Since 1968, 7-Eleven's logos have included a lowercase n. The first wife of John P. Thompson Sr., the company's president during the 1960s,[10] thought the all-capitals version seemed a little aggressive. She suggested the change "to make the logo look more graceful".[11]

History

[edit]
Logo used from 1989 to 2021, still seen in some stores. A variation of this logo is still used by Seven-Eleven Japan.

In 1927, Southland Ice Company employee named John Jefferson Green began selling ice, then he started selling eggs, milk, and bread from one of 16 ice house storefronts in Dallas, with permission from one of Southland's founding directors, Joe C. Thompson Sr.[12] Although small grocery stores and general merchandisers were available, Thompson theorized that selling products such as bread and milk in convenience stores would reduce the need for customers to travel long distances for basic items. Thompson eventually bought the Southland Ice Company and turned it into the Southland Corporation, which oversaw several locations in the Dallas area.[7]

In 1928, a manager named Jenna Lira brought a totem pole from Alaska and placed it in front of her store. The pole served as a marketing tool for the company, as it attracted a great deal of attention. Soon, executives added totem poles in front of every store and eventually adopted an Alaska Native-inspired theme for their stores. Later on, the stores began operating under the name "Tote'm Stores". In the same year, the company began constructing filling stations in some of its Dallas locations as an experiment. Joe Thompson also provided a distinct characteristic to the company's stores, training the staff so that people would receive the same quality and service in every store. Southland also started to have a uniform for its ice station service boys.

In 1931, the Great Depression affected the company, sending it toward bankruptcy. Nevertheless, the company continued its operations through re-organization and receivership. A Dallas banker, W. W. Overton Jr., also helped to revive the company's finances by selling the company's bonds for seven cents on the dollar. This brought the company's ownership under the control of a board of directors.[13]

In 1946, in an effort to continue the company's post-war recovery, the name of the franchise was changed to 7-Eleven to reflect the stores' new hours of operation (7 am to 11 pm), which were unprecedented at the time. In 1963, 7-Eleven experimented with a 24-hour schedule in Austin, Texas, after an Austin store stayed open all night to satisfy customer demand.[7] Later on, 24-hour stores were established in Fort Worth and Dallas, Texas, as well as Las Vegas, Nevada.[14] In 1971, Southland acquired convenience stores of the former Pak-A-Sak chain owned by Graham Allen Penniman Sr., of Shreveport, Louisiana.[15]

With the purchase in 1963 of 126 Speedee Mart (all already open 7–11) franchised convenience stores in California, the company entered the franchise business. The company signed its first area licensing agreement in 1968 with Garb-Ko, Inc. of Saginaw, Michigan, which became the first U.S. domestic area 7-Eleven licensee.

In the late 1980s, Southland Corporation was threatened by a rumored corporate takeover, prompting the Thompson family to take steps to convert the company into a private model by buying out public shareholders in a tender offer.[16] In December 1987, John Philp Thompson Sr., the chairman and CEO of 7-Eleven, completed a $5.2 billion management buyout of the company.[17] The buyout suffered from the effects of the 1987 stock market crash and after failing initially to raise high yield debt financing, the company was required to offer a portion of stock as an inducement to invest in the company's bonds.[18][19]

Various assets, such as the Chief Auto Parts chain,[20] the ice division,[21] and hundreds of store locations,[22] were sold between 1987 and 1990 to relieve debt incurred during the buyout. This downsizing also resulted in numerous metropolitan areas losing 7-Eleven stores to rival convenience store operators. In October 1990, the heavily indebted Southland Corp. filed a pre-packaged Chapter 11 bankruptcy in order to transfer control of 70% of the company to Japanese affiliate Ito-Yokado.[23]

Southland exited bankruptcy in March 1991, after a cash infusion of $430 million from Ito-Yokado and Seven-Eleven Japan. These two Japanese entities now controlled 70% of the company, with the founding Thompson family retaining 5 percent.[24] In 1999, Southland Corp. changed its name to 7-Eleven, Inc., citing the divestment of operations other than 7-Eleven.[25] In 2005, Seven-Eleven Japan made a tender offer and 7-Eleven, Inc. became its wholly owned subsidiary.[4] In 2007, Seven & i Holdings announced that it would be expanding its U.S. operations, with an additional 1,000 7-Eleven stores in the U.S.

For the 2010 rankings, 7-Eleven climbed to the No. 3 spot in Entrepreneur magazine's 31st Annual Franchise 500, "the first and most comprehensive ranking in the world". This was the 17th year 7-Eleven was named in the top 10.[citation needed]

In February 2010, 7-Eleven opened a concept store in DeLand, Florida across from Stetson University, designed to meet LEED environmental standards.[26]

In 2020, 7-Eleven announced it would purchase Speedway for $21 billion.[27]

In 2021, 7-Eleven rolled out a $70 million ad campaign, their largest investment in advertising in years, doubling their market spending from the previous year. The commercials, directed by Harmony Korine, are to reflect the "evolution" of the chain's store format, drawing attention to, in part, the fact that "this isn't just gas station food, there's real restaurant quality food at 7-Eleven", according to CMO Marissa Jarrantt.[28][29][30]

On August 19, 2024, it was reported that Alimentation Couche-Tard—owner of competitor Circle K—had made a buyout offer for Seven & i Holdings.[31] Later, on September 6, 2024, Seven & i Holdings rejected this offer as too low and rife with regulatory risk, although a "sweetened offer" may be considered.[32]

Products and services

[edit]

7-Eleven in the United States sells Slurpee[33] drinks, a partially frozen soft drink introduced in 1965 (Oklahoma's stores sold these as Icy Drink until 2020[34]),[35] and Big Gulp beverages, introduced in 1976.[36][37] Other products include: 7-Select[38] private-brand products,[39] coffee, fresh-made daily sandwiches, fresh fruit, salads, bakery items, hot and prepared foods, gasoline, dairy products, carbonated beverages and energy drinks, juices, donuts, financial services, and product delivery services.

7-Eleven is known for its relatively large drink sizes and 24-hour accessibility. 7-Eleven offers beverages in sizes as large as 128 ounces (3785 mL) (Team Gulp). These beverage sizes were all among the largest sold soft drinks when they were introduced.[40] 7-Eleven has often been associated with these large sodas in popular culture. For example, Mayor Michael Bloomberg's proposed ban on large sodas in New York City was frequently referred to as the 'Big Gulp ban' (even though the ban would not apply to 7-Eleven as convenience and grocery stores in New York are regulated by the state).[41]

In 2012, 7-Eleven changed the size of the Double Gulp from 64 ounces to 50 ounces (1478 mL). The older style cups were too wide at the base, and did not fit vehicle beverage holders. This was not a reaction to the aforementioned large soda ban proposal, according to a spokesperson.[42] In February 2020, they opened a cashier-less location at the 7-Eleven headquarters in Irving, Texas.[43]

Global operations

[edit]

Asia

[edit]

Cambodia

[edit]

On August 30, 2021, 7-Eleven and Thailand's CP Group opened the first 7-Eleven store in Phnom Penh's Chroy Changvar district. The company hinted at plans to open at least six more stores in Phnom Penh in 2021.[44] According to plans, products from local small- and medium-sized enterprises (SME) sold in 7-Eleven in Cambodia will comprise at least 50 percent of the stock.

China

[edit]
A 7-Eleven store in Beijing, China

7-Eleven opened its first store in China in Shenzhen, Guangdong in 1992 and later expanded to Beijing in 2004, Tianjin and Shanghai in 2009, Chengdu[45] in 2011, Qingdao in 2012, Chongqing in 2013, Hangzhou and Ningbo in 2017, Nanjing in 2018, and Wuhan, Xi'an, and Fuzhou in 2019. In China's 7-Eleven stores where Slurpees are offered, the Chinese name 思乐冰 (sīlèbīng) is used. They also offer a wide array of warm food, including traditional items like steamed buns, and stores in Chengdu offer a full variety of onigiri (饭团). Beverages, alcohol, candy, periodicals, and other convenience items are available as well. The majority of these stores are open for 24 hours a day. As of September 2021, 7-Eleven has 2,582 stores in mainland China.[46]

Hong Kong

[edit]
7-Eleven store in Shek Tong Tsui, Hong Kong

7-Eleven first opened in Hong Kong in 1981, when it was a British colony. As of July 2019, it operates as a subsidiary of the DFI Retail Group (formerly Dairy Farm International). It is popularly called cat¹-zai² (七仔, meaning "little seven") or cat¹-sap⁶-jat¹ (七·十一, meaning "seven eleven"). As of 2012, 7-Eleven had 964 stores in Hong Kong, of which 563 were operated by franchisees.[47] Hong Kong reportedly has the second-highest density of 7-Eleven stores, after Macao. All 7-Eleven stores in Hong Kong accept the ubiquitous Octopus card as a method of payment.[48] They also accept payments for utility bills and public housing rent.[49]

In November 1980, Southland Corporation and Hong Kong conglomerate Jardine Matheson signed a franchise agreement to bring 7-Eleven to the territory.[50] The first 7-Eleven shop opened in Happy Valley on April 3, 1981.[51][52] The chain expanded aggressively across Hong Kong throughout the 1980s. The 50th store opened in Kwai Chung on October 6, 1983, while the 200th was inaugurated by Simon Keswick at Tai Po Centre on May 7, 1987.[53][54] The stores were sold to Dairy Farm, part of the Jardine Matheson, in 1989.[55]

Octopus card readers were introduced in all 7-Eleven stores in July 1999, although at first these could only be used to add value to the card.[56][57] In September 2004, the number of locations in Hong Kong was substantially boosted when Dairy Farm acquired Daily Stop, a rival convenience store chain, from SCMP Retailing (HK). The chain's 84 shops, located mainly in MTR and Kowloon-Canton Railway stations (as well as shopping centers and housing estates), were converted to 7-Eleven stores.[58][59]

In 2009, a 7-Eleven location in Quarry Bay opened with a hot food counter, called "7 Café", selling traditional Hong Kong street food and milk tea.[60] This feature was subsequently extended to select other 7-Eleven locations across Hong Kong under the "Daily Café" and "Hot Shot" brands.

India

[edit]

On 7 October 2021, Reliance Retail announced its partnership with 7-Eleven to open its stores in India.[61] The announcement came a day after Future Group, another retail conglomerate, announced the end of its partnership with 7-Eleven, citing the inability to meet the target of opening stores and payment of franchisee fees. The first 7-Eleven in India opened in Mumbai on 9 October 2021 at Blue Fortuna, Military Road, Marol, Andheri East. Initially opened as a 24 hours outlet it was soon curtailed to shut its doors at 12:00am.[62]

Indonesia

[edit]

In 2008, 7-Eleven announced plans to expand its business in Indonesia through a master franchise agreement with Modern Sevel Indonesia. Modern Sevel Indonesia's initial plans were to focus on opening stores in Jakarta, targeting densely populated commercial and business areas.[63] There were 190 7-Eleven stores in Indonesia as of 2014 which then reduced to only 166 stores in September 2016.

7-Eleven then closed its doors in Indonesia in 2017,[64] citing low sales.

Israel

[edit]

In October 2021, it was announced across Israeli media that 7-Eleven had signed a contract with Electra Consumer Products to open hundreds of stores in Israel. The first Israeli 7-Eleven location opened in January 2023 at Tel Aviv's Dizengoff Center.[65] Under the agreement with 7-Eleven, Electra will open a further approximately 400 branded stores in Israel, 300 of them through franchisees.[66]

Japan

[edit]
Further information: Seven-Eleven Japan
Japan's first 7-Eleven store in Kōtō, Tokyo opened in May 1974

Japan has more 7-Eleven locations than anywhere else in the world, where they often bear the name of its holding company Seven & I Holdings—in fact, Seven & I's subsidiary Seven-Eleven Japan, the master franchisee for Japan, is the direct parent company of 7-Eleven, Inc. Of the 71,000 stores around the globe, 21,215 stores (nearly 30% of global stores) are in Japan,[67] with 2,824 stores in Tokyo alone.[68] On September 1, 2005, Seven & i Holdings Co., Ltd., a new holding company, became the parent company of 7-Eleven, Ito-Yokado, and Denny's Japan.

As of July 2019, 7-Eleven has stores in all 47 prefectures of Japan with the opening of 14 new locations in Okinawa Prefecture.[69]

The aesthetics of the store are somewhat different from that of 7-Eleven stores in other countries as the stores offer a wider selection of products and services. 7-Eleven stores in Japan are also popular among tourists from other countries, as the Seven Bank automated teller machines at branches will accept foreign debit and credit cards for withdrawing cash in Japanese yen.[70]

Following the example of other convenience stores in Japan, 7-Eleven has solar panels and LEDs installed in about 1,400 of its stores.[71]

In July 2019, 7-Eleven launched then almost immediately suspended a mobile payment service, 7pay. The service was hacked upon launch, and attackers were able to spend money from affected customers' accounts.[72]

Laos

[edit]

On August 31, 2020, 7-Eleven and Thailand's CP Group announced a 30-year master franchise agreement. The first Laotian 7-Eleven was expected to open in the country's capital, Vientiane, in 2022.[73][74] It officially opened on September 7, 2023, at Souphanouvong Road, Nongpanai Village, Sikhottabong district in Vientiane.[75]

Macau

[edit]

7-Eleven entered the Macau market in 2005 under the ownership of Dairy Farm,[citation needed] a Hong Kong-based conglomerate operating 7-Eleven stores in Hong Kong. With a land area of about 33.3 square kilometers (12.9 sq mi) in 2024,[76] Macau has 45 stores.[citation needed]

Malaysia

[edit]
A 7-Eleven 7 cafe concept store in Bandar Puteri Puchong, Selangor, Malaysia

Malaysian 7-Eleven stores are owned by 7-Eleven Malaysia Sdn. Bhd., which operates 3,225 stores nationwide. 7-Eleven in Malaysia was incorporated on June 4, 1984, by the Antah holding, The first 7-Eleven store was opened in October 1984, in Jalan Bukit Bintang, Kuala Lumpur.[77][78]

Philippines

[edit]
A 7-Eleven store in Rosario, La Union, Philippines

In the Philippines, 7-Eleven was run by the Philippine Seven Corporation (PSC). Its first store, located at the corner of EDSA and Kamias Road in Quezon City, opened on February 29, 1984.

On July 28, 1988, PSC transferred the Philippine area license to operate 7-Eleven stores to its affiliate, Phil-Seven Properties Corporation (“PSPC”), together with some of its store properties. In exchange thereof, PSC received 47% of PSPC stock as payment.

On May 2, 1996, the stockholders of both PSC and PSPC approved the merger of the two companies to advance PSC group's expansion. On October 30, 1996, Securities and Exchange Commission approved the merger and PSPC was then absorbed by PSC as the surviving entity. In 2000, President Chain Store Corporation (PCSC) of Taiwan, also a licensee of 7-Eleven, purchased the majority shares of PSC and thus formed a strategic alliance for the convenience store industry within the area.

In February 2009, 7-Eleven has signed a non-exclusive contract with Chevron Philippines to open its stores in selected Caltex gas stations nationwide.[79]

In 2012, they opened their first store outside of Luzon in Cebu City, which soon expanded to the other parts of Cebu as well as its neighboring provinces.[79] It was followed with the branch openings in Bacolod City in 2013, Iloilo City in 2014, Davao City in 2015, and Cagayan de Oro in 2016. The number of stores eventually spread from these major cities to smaller towns and provinces near them.

In February 2020, 7-Eleven and GCash, the mobile wallet of Alipay and Globe, have teamed up for the introduction of a new payment option for physical purchases: scan-to-pay (STP) via a barcode feature in the GCash app. This enables the customers to generate their unique barcodes through the GCash app and allow the cashier to scan their barcodes to complete the transaction.[80]

In 2020, due to the effect of COVID-19 pandemic in the Philippines, the Philippine Seven Corporation (PSC) slashed the store openings to 200 from the original 400 stores planned to be open due to financial difficulties from the growing pandemic situation.[81] On July 11, 2021, coinciding with the 94th founding anniversary of the convenience store chain, 7-Eleven Philippines opened its 3,000th store in Meycauayan, Bulacan.[82]

On October 15, 2024, as part of 7-Eleven Philippines' 40th year of operations, they opened their milestone 4,000th store in Newport, Makati City.[83]

Singapore

[edit]
A 7-Eleven store in Bugis, Singapore

In Singapore, 7-Eleven forms the largest chain of convenience stores island-wide. There are 393 7-Eleven stores in the country as of February 2018. Stores in Singapore are operated by DFI Retail Group (formerly Dairy Farm International Holdings), franchised under a licensing agreement with 7-Eleven Incorporated. The first 7-Eleven store in Singapore was opened along Upper Changi Road in 1983, and in 1986 the first franchised 7-Eleven store (under the Jardine Matheson Group) was opened. The license was then acquired by Cold Storage Singapore, a subsidiary of the Dairy Farm Group, in 1989.

In 2006, Shell Singapore and 7-Eleven agreed to rebrand all 68 of its Shell Select convenience stores into 7-Eleven. The partnership was terminated in October 2017, and the remaining 52 7-Eleven stores in Shell petrol stations were gradually rebranded back into Shell Select.[84]

South Korea

[edit]
7-Eleven store in Gwangsan-gu, Gwangju, South Korea

7-Eleven has a major presence in the Republic of Korea convenience store market, where it competes with CU, GS25 (formerly LG25), and independent competitors. There are 11,067 7-Eleven stores in the Republic of Korea; with only Japan and Thailand hosting more stores. The first 7-Eleven store in the Republic of Korea opened in May 1989 in Songpa-gu in Seoul with a franchise license under the Lotte Group. In January 2010, Lotte Group acquired the Buy the Way convenience store chain and rebranded its 1,000 stores under the 7-Eleven brand.

In 2021, 7-Eleven announced that it would be working with a South Korean nonprofit to create jobs and franchising opportunities for North Korean defectors in South Korea.[85]

In January 2022, Lotte acquired the entire stake of Ministop Korea Co. for 313.37 billion won ($263 million). After acquisition, all the Ministop store were gradually converted to 7-Eleven.[86]

Taiwan

[edit]
Two 7-Eleven stores near the same intersection in Xindian District, New Taipei City, Taiwan

7-Eleven is the largest convenience store chain In Taiwan, and is owned by President Chain Store Corporation (PCSC). The first fourteen stores opened in 1979, and struggled to make a profit. Southland Corporation partnered with Uni-President to modernize the stores. However, business was still slow, and Uni-President opted to stock Asian foods. In 1986, 7-Eleven made its first profit in Taiwan.[87] The 5,000th store was opened in July 2014.[88] In January 2018, an experimental and unstaffed shop branded the X-Store was opened.[89] 7-Eleven announced plans to operate a combination store in partnership with Domino's Pizza in February 2019.[90]

A 7-Eleven clock featuring cartoons of Open-Chan (right) and his friends (left)

In the early 2000s, 7-Eleven and Dentsu introduced a corporate mascot named Open-Chan (Open 小將), an extraterrestrial dog who wears a rainbow-shaped crown from a fictional planet known as Planet Open to be a "cartoon spokesperson" for the store chain in Taiwan. Open-Chan quickly grew in popularity among Taiwanese children soon after its initial debut.[91][92] After Open-Chan's subsequent rise to prominence in Taiwan, the character was even introduced in Japan.[93] The unique convenience store culture formed by President Chain Store (7-Eleven in Taiwan) has become a part of Taiwanese culture.[94][95]

7-Eleven Taiwan also operates an MVNO called ibon mobile, which offers prepaid and postpaid SIM cards using the FarEasTone network.[96][97]

Thailand

[edit]
Further information: CP All
7-Eleven, Sukhumvit Soi 13, Bangkok, Thailand

The first Thai 7-Eleven opened on 1 June 1989 on Patpong Road in Bangkok. The chain consists of both company-owned (45%) and franchised shops (55%).[98] CP All Public Company Limited, a listed subsidiary of the Charoen Pokphand Group Company, is the 7-Eleven owner and franchisor in Thailand; CP received the franchise rights for Thailand in 1988.[99] As of 2022, CP All has a total of 13,838 stores in Thailand,[100] an increase from 12,432 in 2020.[98] In 2018, 7-Eleven generated 335,532 million baht in income for CP.[98][101] 7-Eleven holds a 70% market share in the convenience store category, opposed by some 7,000 other convenience stores (e.g., FamilyMart) and 400,000 "mom and pop" shops.[98][102] Thailand has the second largest number of 7-Eleven stores after Japan.[103]

In an effort to reduce plastic pollution the parent company of 7-Eleven stores in Thailand, CP All Public Company, announced their intent in November 2018 to reduce and eventually end the use of single-use plastic bags.[104] As of January 2020, 7-Eleven—along with 42 other Thai retailers—will stop giving single-use plastic bags to customers.[105] However, the use of plastic bags is still prevalent in many shops throughout the country,[106] as are plastic straws.[107]

United Arab Emirates

[edit]

Seven & I Holdings announced in June 2014 that they had agreed a contract with Seven Emirates Investment LLC to open the first Middle Eastern 7-Eleven in Dubai, United Arab Emirates during the summer of 2015.[108][109][110] The company also said that they had plans to open about 100 stores in the country by the end of 2017.[108][110] The first store was opened in October 2015. The country has 13 stores as of January 2018, but as of the 2020s, 7 Eleven has shut down and is now absent in Dubai until further notice.

Vietnam

[edit]

The first 7-Eleven store in Vietnam opened on June 15, 2017, making Vietnam the 17th country to host the world's largest convenience store chain. Seven System Vietnam (SSV) is the Master Franchisee of the 7-Eleven convenience store system in Vietnam, based in Ho Chi Minh City.

Australia

[edit]
7-Eleven store in Melbourne, Victoria, Australia

The first 7-Eleven in Australia opened on 24 August 1977, in the Melbourne suburb of Oakleigh. The majority of stores are located in metropolitan areas, particularly in central business district areas. Stores in suburban areas often operate as petrol stations and most are owned and operated as franchises, with a central administration. 7-Eleven bought Mobil's remaining Australian petrol stations in 2010, converting them to 7-Eleven convenience store / petrol stations.[111] In South Australia all Mobil petrol stations were later sold to Peregrine Corporation and branded as OTR convenience store / petrol stations.[112]

In April 2014, 7-Eleven announced plans to start operating stores in Western Australia, with 11 stores planned to operate within the first year and a total of 75 stores established within five years. The first store was opened on October 30, 2014, in the city of Fremantle.[113] The country has 675 stores as of January 2018.

In April 2022, 7-Eleven Australia settled a class-action lawsuit from its franchisees for A$98 million, amid claims that it had misled franchisees about the profitability of its business model.[114]

In December 2023, Seven & i Holdings of Japan agreed to purchase the Australian 7-Eleven franchise from its original franchise owners for A$1.71 billion.[115] The purchase was finalised in April 2024.[116]

Class actions

[edit]

In August 2015, Fairfax Media and the ABC's Four Corners programme reported on the employment practices of certain 7-Eleven franchisees in Australia.[117] The investigation found that many 7-Eleven employees were being underpaid at rates of around A$10 to A$14 per hour before tax, well under the legally required minimum award rate of A$24.69 per hour.[117] The Four Corners investigation into 7-Eleven won a Walkley Award in 2015.[118]

Franchisees underpaying their staff would typically maintain rosters and pay records that appeared to show the employee being paid the legally required rate; however, these records only included half of the hours the employee actually worked in a week. Employees were then paid on the basis of these records, resulting in them effectively being paid half the legally required rate.[117] It was also reported that workers were often not paid loadings and penalty rates that they are legally entitled to, for working overtime hours, nights, weekends, and public holidays.[117]

After these reports came to light and received widespread attention, some employees had alleged to Fairfax Media that they had begun to be paid correctly through the 7-Eleven payroll system; however, they were then asked by the franchisee to pay back half their wages in cash.[119] 7-Eleven subsequently announced they would fund an inquiry to investigate instances of wage fraud. The inquiry was conducted by an independent panel chaired by former Australian Competition & Consumer Commission chairman Allan Fels, and with the support of professional services firm Deloitte.[120]

In September 2015, chairman Russ Withers and chief executive Warren Wilmot announced they were resigning from the company. Deputy chairman Michael Smith replaced Withers, while Bob Baily was appointed as interim chief executive.[121][122]

In December 2015, Stewart Levitt of law firm Levitt Robinson Solicitors, who featured prominently in the Four Corners program, announced a potential class action lawsuit against 7-Eleven head office on behalf of franchisees who had allegedly been lured into signing on with 7-Eleven by false representations.[123] This announcement was made on the same day as a Court finding describing Levvit Robinson's "hellish bullying" of Dr Brendan French,[124] miring the action in controversy. Also on that day, 7-Eleven offered to pay "the first $25 million of back-pay claims brought by current and former workers. Franchisees would then pay the next $5 million and any payments after that would be split 50-50 between head office and franchisees."[125] Fels "described the $25 million offer from head office as a 'significant step forward'" but added that his panel's investigation would not be effected.[125] 7-Eleven ultimately paid more than $173 million for "systematic wage theft" to workers employed between 2015 and 2020.[126]

Levvit Robinson was forced to retract misleading statements made in advertising to 7-Eleven franchisees in June 2018 by the Federal Court of Australia.[127] This occurred only months after Levvit Robinson launched a new class action against 7-Eleven that included the ANZ Bank[128] despite banks having stopped loans to 7-Eleven franchisees in 2015.[129] In a settlement approved by the Federal Court in 2022, 7-Eleven agreed to pay $98 million to franchisees alleging that they were misled regarding store profitability.[130] Though the settlement was reached without any admission of fault, the case included allegations that 7-Eleven had misrepresented employee-related costs as about seven percent of total costs, when a more accurate figure was around thirteen percent. This difference made many franchisees "unable to make a profit unless they underpaid staff," as was shown in the wage theft class action.[126]

Europe

[edit]

Denmark

[edit]
7-Eleven store in Strøget, Copenhagen, Denmark

The first 7-Eleven store in Denmark was opened at Østerbro in Copenhagen on September 14, 1993. There are 185 stores, mostly in Copenhagen, Aarhus, Aalborg, and Odense, including two stores at Copenhagen Central Station. In Denmark, 7-Eleven has an agreement with Shell, with a nationwide network of Shell/7-Eleven service stations, and an agreement with the Danish railway company DSB to have 7-Eleven stores at most S-train stations and other train stations.[131]

In 2022, 7-Eleven in Denmark suffered a widespread ransomware attack that caused all stores to temporarily close. 7-Eleven did not comply with the attacker's demands. No customer data was compromised in the attack.[132]

Norway

[edit]
7-Eleven store in Bergen, Norway

7-Eleven has been established in Norway since 13 September 1986, when the first store opened in Oslo. In 2004, Reitan Convenience, a branch of the Norwegian Reitan Group bought the rights to use the 7-Eleven brand in Norway, Sweden and Denmark and since then has massively grown the number of operating shops in Scandinavia.

Sweden

[edit]

7-Eleven entered Sweden in March 1984 with their first branch in Stockholm. Reitan acquired the brands right after 1997, and now has almost 200 stores throughout Sweden.

United Kingdom

[edit]

During the 1980s, 7-Eleven convenience stores were based in London and the South East of England. The first shop opened in Sydenham, South East London in 1985. The United Kingdom had 57 7-Eleven stores when it was sold to Budgens in October 1997.[133][134] The company announced in 2014 they had planned to return to the UK market,[135] but this did not progress beyond its announcement. In 2019, the company announced again it had planned to return, but as of October 2022 no stores had been opened.[133]

North America

[edit]

Canada

[edit]
A 7-Eleven store with petrol station in Calgary, Alberta, Canada

The first 7-Eleven store to open in Canada was in Calgary, Alberta, on June 29, 1969. There are 562 7-Eleven stores in Canada as of December 2022.[136] Winnipeg, Manitoba, has the world's largest number of Slurpee consumers, with an estimated 1,500,000 Slurpees sold since the first 7-Eleven opened on March 21, 1970.[137] All 7-Eleven locations in Canada are corporate operated.[138] Like its U.S. counterparts every July 11 the stores offer free Slurpees on "7-Eleven Day".

A limited number of 7-Eleven locations feature gas stations from Shell Canada, Petro-Canada, or Esso. In November 2005, 7-Eleven started offering the Speak Out Wireless cellphone service in Canada. 7-Eleven locations also featured CIBC ATMs—in June 2012, these machines were replaced with ATMs operated by Scotiabank. 7-Eleven abandoned the Ottawa, Ontario, market in December 2009 after selling its six outlets to Quickie Convenience Stores, a regional chain. Following concerns over the fate of 7-Eleven Speak Out Wireless customers, Quickie offered the option for SpeakOut customers to port into the Good2Go mobile provider.[139][140] SpeakOut subsequently offered online sales as an option, and continues to offer Ottawa-based phone numbers to new and existing customers. 7-Eleven is similarly absent from the Quebec market due to its saturation by chains like Alimentation Couche-Tard and by independent dépanneurs.

In March 2016, 7-Eleven acquired 148 Imperial Oil-owned Esso gas stations in Alberta and British Columbia for C$2.8 billion. Most of their convenience stores were converted to 7-Eleven stores, and they remain supplied by Esso. Some locations were not converted to 7-Eleven; these locations operate under the transitional banner "smartstop 24/7" with their existing store formats, typically inherited from On the Run.[141][142]

Mexico

[edit]
A 7-Eleven store in Cancún, Quintana Roo, Mexico

In Mexico, the first 7-Eleven store opened in 1976 in Monterrey in association with Grupo Chapa (now Iconn) and 7-Eleven, Inc. under the name Super 7. In 1995, Super 7 was renamed to 7-Eleven, which now has 1,835 stores in several areas of the country, making it the second-largest convenience store chain in the country, between Oxxo and Circle K. When stores are located within classically designed buildings (such as in Centro Histórico buildings) or important landmarks, the storefront logo is displayed in monochrome with gold or silver lettering.

United States

[edit]
A 7-Eleven store cobranded with Gulf Oil for gasoline sales in Ellwood City, Pennsylvania, U.S. in 2010, having previously been a Citgo with the 7-Eleven. This store switched to Marathon for fuel sales in 2021 while remaining with 7-Eleven.
Interior of a 7-Eleven in Dover, Florida

Supermarket News ranked 7-Eleven's North American operations No. 11 in the 2007 "Top 75 North American Food Retailers", based on the 2006 fiscal year estimated sales of US$15.0 billion.[143] Based on the 2005 revenue, 7-Eleven is the 24th largest retailer in the United States.[144] As of 2013, 8,144 7-Eleven franchised units exist across the United States. Franchise fees range between US$10,000 – $1,000,000 and the ongoing royalty rate varies.[145] 7-Eleven America has its headquarters in the Cypress Waters development in Irving, Texas.[146] Small-size Slurpees are free on "7-Eleven Day", on July 11. This holiday first became widely celebrated on July 11, 2008, when first discovered by J. Brabank and C. Johnson. One exception is 2020, when the COVID-19 pandemic caused that year's cancellation. 7 Rewards members got a free medium Slurpee in their app instead.

7-Eleven Stores of Oklahoma operated independently beginning in 1953 under an agreement with the Brown family.[147] As part of this franchise agreement, 7-Elevens in Oklahoma bore slight differences to stores elsewhere: for instance, products such as Big Bite hot dogs were not sold there, the Slurpee was branded as the "Icy Drink", and Oklahoma stores operated their own loyalty program called "Thx!", which did not intersect with the national 7Rewards system. On March 2, 2020, 7-Eleven, Inc. announced it had officially closed on the acquisition of over 100 of these independently operated 7-Eleven stores in Oklahoma. All of these 100 stores were in the greater Oklahoma City metropolitan area. This acquisition increased the total number of 7-Eleven stores in the US and Canada to nearly 9800. Following the purchase, the Oklahoma 7-Elevens were fully integrated into national branding, marketing, and loyalty campaigns.[148][149]

In April 2021, 7-Eleven launched the "Take it to Eleven" ad campaign. The slogan was partially inspired by the chain's name, but also the term "up to eleven" made popular in the film This is Spinal Tap. The slogan was only for the main 7-Eleven brand and not A-Plus or Stripes.[150]

By summer 2021, the company had installed just a few electric vehicle charging stations, but announced plans to expand considerably, with a target of 250 DC fast-charging locations in the U.S. and Canada by the end of 2022, starting with four states (California, Colorado, Florida and Texas).[151] Less than two years later, in mid-March 2023, 7-Eleven announced plans for 7Charge, "its new, proprietary EV charging network and app",[152] promoting the Android and iOS mobile apps, which allow users to find 7-Eleven - and future Speedway and Stripes - charger locations and pay for charging.[153] 7Charge locations offer CCS and CHAdeMO charging;[154] Tesla drivers, and other vehicles using the (once-proprietary) NACS connector, can also charge, but require a user-supplied CCS adapter.[155]

In August 2022, 7-Eleven acquired Skipcart, a same-day and on-demand delivery platform.[156]

In early 2024, parent company Seven & i Holdings' CEO Ryuichi Isaka announced changes to the business model of US stores, placing the company's focus on fresh foods instead of a "[reliance] on gasoline and cigarettes". The company is working with food supplier Warabeya Nichiyo, which already supplies 7-Eleven's commissary food offerings in Japan, to create a US supply chain that will bring higher-quality Western and Japanese food offerings to 7-Eleven stores.[157] Isaka also noted 7-Eleven's desire to grow its footprint and consolidate a larger portion of the US convenience store market.[158] The company also announced plans to add hot and cold food options and a larger baked goods selection at up to 1,600 Speedway and Stripes stores.[159]

Fuel
[edit]

In the U.S., many 7-Eleven locations used to have filling stations with gasoline distributed by Citgo, which in 1983 was purchased by Southland Corporation. 50% of Citgo was sold in 1986 to Petróleos de Venezuela, S.A., and the remaining 50% was acquired in 1990. Although Citgo was the predominant partner of 7-Eleven, other oil companies are also co-branded with 7-Eleven, including Fina, Exxon, Mobil, Gulf, Marathon, BP, Phillips 66, Conoco, 76, Shell, Chevron (some former TETCO convenience stores were co-branded with Chevron, and Texaco prior to the 7-Eleven purchase in late 2012), Sunoco, and Amoco. Conoco is the largest 7-Eleven licensee in North America.[160] The Pittsburgh market alone—where 7-Eleven is the market leader by store count but third behind Sheetz and GetGo in revenue—7-Eleven currently offers fuel from Exxon, Gulf, Marathon (both legacy 7-Eleven locations and Speedway), BP, and Sunoco (the latter two being from 7-Eleven's acquisitions of their company-owned-and-operated locations in the area) and also having previously offered Citgo and Pennzoil at some locations. In more recent[when?] years, some 7-Eleven locations sell 7-Eleven branded fuel without a Big Oil brand, much like 7-Eleven's primary rival Circle K has done in recent[when?] years.[citation needed]

7-Eleven signed an agreement with Exxon-Mobil in December 2010 for the acquisition of 183 sites in Florida. This was followed by the acquisition of 51 ExxonMobil sites in North Texas in August 2011.[161][162]

Regardless of fuel brand, 7-Eleven has its own fleet network, 7 Fleet, for business customers and truck drivers at locations large enough to feature dedicated fueling lanes for semi trucks, though 7 Fleet can also be used at standard 7-Eleven locations as well. It is mostly designed to compete with Pilot Flying J's One9 Network designed for owner-operator drivers, as well as drivers that go to standard Pilot Flying J, Love's Travel Stops & Country Stores, and TravelCenters of America locations.

On August 2, 2020, Seven & i Holdings announced to buy Speedway LLC for $21 billion.[163] The deal closed on May 14, 2021. 7-Eleven was ordered by U.S. antitrust regulators to divest 293 stores across 20 states. 124 stores were sold to Anabi Oil, 106 stores were sold to Cross-America Partners LP and 63 stores were sold to Jacksons Food Stores.[164] 7-Eleven also dropped Speedway's participation in Pilot Flying J's One9 Network in favor of 7 Fleet.

South America

[edit]

Brazil

[edit]

In Brazil, during the 1990s, 7-Eleven had 17 stores in the city of São Paulo in a joint venture between Esteve S.A. Exportadora and Southland Corporation,[165] but all closed due to high competition.[166] In 2018, the company entered into partnership talks to operate convenience stores at gas stations operated by Petrobras Distribuidora in the country, but these did not progress further.[167]

See also

[edit]

References

[edit]
  1. ^ "Seven & i Management Report as of January 12, 2022" (PDF). Archived (PDF) from the original on November 30, 2021.
  2. ^ "7-Eleven, Inc. | Seven & I Holdings Co". Seven & I Holdings. Archived from the original on April 1, 2023. Retrieved June 14, 2023.
  3. ^ Moyer, Justin Wm. "In honor of 7/11: How Japan slurped up 7-Eleven". The Washington Post. Archived from the original on November 8, 2020. Retrieved October 6, 2020.
  4. ^ a b "Seven-Eleven Japan completes cash tender offer for 7-Eleven, Inc" (PDF). Seven & i Holdings. Archived (PDF) from the original on July 4, 2019. Retrieved January 13, 2022.
  5. ^ Annual Securities Report (PDF) (Report). Seven & i Holdings Co., Ltd. February 28, 2023. Retrieved January 2, 2024.
  6. ^ "Number of 7-Eleven Stores in the USA - 2024 | LocationsCloud". Retrieved November 20, 2024.
  7. ^ a b c "History – 7-Eleven Corporate". 7-Eleven, Inc. Archived from the original on March 17, 2017. Retrieved April 18, 2017.
  8. ^ "7-Eleven Corporate". corp.7-eleven.com. 7-Eleven Corporate. Archived from the original on February 10, 2015. Retrieved February 10, 2015.
  9. ^ Smith, Andrew F., ed. (2007). The Oxford Companion to American Food and Drink. New York: Oxford University Press. p. 146. ISBN 978-0-19-530796-2. Retrieved October 10, 2024 – via Internet Archive text collection.
  10. ^ Saxon, Wolfgang (January 30, 2003). "John Thompson, 77, Leader Of Big Expansion of 7-Eleven". The New York Times. Archived from the original on July 14, 2022. Retrieved July 14, 2022.
  11. ^ "About Us - Frequently Asked Questions". 7-Eleven.com. Archived from the original on August 16, 2021.
  12. ^ "7-Eleven, Inc. History" Archived July 5, 2012, at the Wayback Machine Retrieved July 20, 2012.
  13. ^ Hoover's Handbook of Private Companies. Hoover's Business Press. 2010. p. 209.
  14. ^ "Open Around the Clock – 7-Eleven Corporate". 7-Eleven, Inc. Archived from the original on April 18, 2017. Retrieved April 18, 2017.
  15. ^ "Edgar Erwin Penniman". Pensacola News Journal. May 2, 2015. Archived from the original on October 16, 2015. Retrieved October 12, 2015.
  16. ^ Sims, Calvin (July 6, 1987). "7-Eleven Owner in $5 Billion Deal to Sell Company". The New York Times. Archived from the original on September 13, 2015. Retrieved August 4, 2015.
  17. ^ "Company News; Southland Holders Approve Buyout". The New York Times. Associated Press. December 9, 1987. Archived from the original on July 6, 2015. Retrieved August 3, 2015.
  18. ^ Frank, Peter H. (November 11, 1987). "Southland Buyout Hits Snag". The New York Times. Archived from the original on July 6, 2015. Retrieved August 3, 2015.
  19. ^ Wayne, Leslie (January 4, 1988). "Takeovers Revert to the Old Mode". The New York Times. Archived from the original on July 5, 2015. Retrieved August 3, 2015.
  20. ^ "Company News: Southland to Sell Chief Auto Unit". The New York Times. Reuters. December 25, 1987. Archived from the original on May 24, 2015. Retrieved August 4, 2015.
  21. ^ "Company News: Southland Sells Reddy Ice Unit". The New York Times. Associated Press. March 5, 1988. Archived from the original on May 25, 2015. Retrieved August 4, 2015.
  22. ^ "Company News: Circle K Will Acquire 473 7-Eleven Stores". The New York Times. Associated Press. March 1, 1988. Archived from the original on May 25, 2015. Retrieved August 4, 2015.
  23. ^ Silverstein, Stuart (October 25, 1990). "7-Eleven Parent Files 'Prepackaged' Bankruptcy : Retailing: Southland Corp. hopes to expedite the sale of the convenience store chain to its longtime affiliate in Japan". Los Angeles Times. Archived from the original on October 9, 2015. Retrieved August 4, 2015.
  24. ^ "Japanese Firms Pull Southland Corp. From Chapter 11 : Bankruptcy: The two companies pumped $430 million into the parent company of the 7-Eleven chain for 70% of its stock". Los Angeles Times. March 6, 1991. Archived from the original on September 4, 2015. Retrieved August 4, 2015.
  25. ^ "Southland is changing its name to 7-Eleven". Los Angeles Times. March 10, 1999. Archived from the original on May 27, 2015. Retrieved August 4, 2015.
  26. ^ "7-Eleven Goes 'Green' in Fla". cspdailynews.com. Retrieved September 6, 2024.
  27. ^ Enjoji, Kaori (August 3, 2020). "7-Eleven owner buys Speedway gas stations for $21 billion". CNN. Archived from the original on September 20, 2020. Retrieved September 23, 2020.
  28. ^ "7-Eleven Launches 'Take it to Eleven!' Campaign". Convenience.org. Archived from the original on April 29, 2021. Retrieved April 29, 2021.
  29. ^ Lindenberg, Greg (April 28, 2021). "7-Eleven Invests $70 Million in New Brand Campaign". cspdailynews.com. Archived from the original on April 29, 2021. Retrieved April 29, 2021.
  30. ^ Ives, Nat (April 28, 2021). "7-Eleven Taps 'Spring Breakers' Director Harmony Korine for $70 Million Marketing Campaign". The Wall Street Journal. Archived from the original on April 29, 2021. Retrieved April 29, 2021.
  31. ^ "7-Eleven Gets Buyout Offer From Canadian Owner of Circle K". The New York Times. August 19, 2024.
  32. ^ Yoshida, Koh (September 6, 2024). "Seven & I Rejects Couche-Tard's Takeover Proposal as Too Low". BNN Bloomberg. Retrieved September 6, 2024.
  33. ^ "Slurpee® drinks". Slurpee® drinks. December 1, 2015. Archived from the original on June 8, 2007. Retrieved May 6, 2010.
  34. ^ Money, Jack (January 18, 2020). "7-Eleven Inc. announces plan to acquire 7-Eleven Stores, a private company operating in central Oklahoma". The Oklahoman. Archived from the original on November 7, 2021. Retrieved November 6, 2021.
  35. ^ "Former 7-Eleven CEO Thompson dies. (Top of the News). (John Thompson)(Obituary)". January 3, 2009. Archived from the original on January 3, 2009. Retrieved February 28, 2022.
  36. ^ Edwards, Aaron (June 6, 2012). "At 7-Eleven, the Big Gulps Elude a Ban by the City". The New York Times. Archived from the original on June 22, 2017.
  37. ^ "The Tall, Cold Tale of the Big Gulp Thanks to 7-Eleven, large will never be the same" Archived November 18, 2015, at the Wayback Machine, by Robert Klara, Adweek, February 16, 2015 [consulted November 17, 2015].
  38. ^ "CSPNET on 7-Select". cspnet.com. June 25, 2015. Archived from the original on December 8, 2015.
  39. ^ "7-Select Products". Archived from the original on December 8, 2015. Retrieved December 1, 2015.
  40. ^ Smith, K. Annabelle (May 30, 2013). "We Have Texas to Thank for the Biggest Big Gulp". Smithsonian. Archived from the original on October 19, 2016. Retrieved October 19, 2016.
  41. ^ "Bloomberg on 'Big Gulp' law: Not banning anything, just portion control". CBS News. March 10, 2013. Archived from the original on October 19, 2016. Retrieved October 19, 2016.
  42. ^ Abad-Santos, Alexander. "7-Eleven Downsizes 'Double Gulp' To Just 156% of Your Stomach's Capacity". The Atlantic. Archived from the original on December 3, 2017. Retrieved July 21, 2017.
  43. ^ "7-Eleven Tests Cashierless Store at North Texas Headquarters". CBS-DFW. February 5, 2020. Archived from the original on February 13, 2023. Retrieved January 13, 2023.
  44. ^ Kunmakara, May. "7-Eleven opens first store in Cambodia". Phnompenhpost.com. Archived from the original on August 31, 2021. Retrieved August 31, 2021.
  45. ^ 关晓萌. "7-Eleven to open 300 stores in Chongqing". Chinadaily.com.cn. Archived from the original on April 2, 2015. Retrieved March 16, 2015.
  46. ^ "Top 10 convenience stores in China by numbers". China Daily. September 9, 2021. Archived from the original on September 9, 2021. Retrieved September 17, 2021.
  47. ^ Nip, Amy; Chong, Dennis (April 30, 2012). "7-Eleven owners say wage rise has made them losers". South China Morning Post. p. 1.
  48. ^ Cheng, Albert (April 4, 2002). "Let other cards share in Octopus' success". South China Morning Post. p. 14.
  49. ^ "Rent Payment Methods". Hong Kong Housing Authority. Archived from the original on December 30, 2017. Retrieved December 11, 2017.
  50. ^ Hunt, Christopher (May 27, 1987). "Expansion round the clock". South China Morning Post. p. 31.
  51. ^ "24-hour shop opens soon". South China Morning Post. April 1, 1981. p. 1.
  52. ^ "Now it's 24-hour shopping". South China Morning Post. April 4, 1981. p. 12.
  53. ^ "Plan for 450 more 7-Elevens". South China Morning Post. October 7, 1983. p. 29.
  54. ^ "Food chain opens 200th HK store". South China Morning Post. May 8, 1987. p. 5.
  55. ^ "Jardines in deal to sell 7-Elevens to Dairy Farm". South China Morning Post. February 15, 1989. p. 49.
  56. ^ Au-yeung, Karvin; Lai, Eric (June 22, 1999). "Octopus may spread tentacles to 7-Elevens". South China Morning Post. p. 1.
  57. ^ Yu, Kai Peter (July 8, 1999). "Octopus, photos in 7-Eleven services". South China Morning Post. p. 3.
  58. ^ Li, Sandy (September 17, 2004). "SCMP shares rally; on asset disposal". South China Morning Post. p. 3.
  59. ^ Li, Sandy (March 1, 2005). "Dairy Farm expands despite soaring rents". South China Morning Post. p. 4.
  60. ^ Tsang, Denise (September 7, 2009). "7-Eleven café fires first shot in fish ball war". South China Morning Post. p. 1. Archived from the original on December 12, 2017. Retrieved December 11, 2017.
  61. ^ "Reliance Retail to launch first 7-Eleven store in India this week; Mukesh Ambani takes master franchise". The Financial Express. October 7, 2021. Archived from the original on October 7, 2021. Retrieved October 7, 2021.
  62. ^ "Reliance Retail to launch 7-Eleven convenience stores in India". mint. October 7, 2021. Archived from the original on October 7, 2021. Retrieved October 7, 2021.
  63. ^ "7-Eleven, Inc. Partners with PT. Modern Putra Indonesia in Master Franchise for 7‑Eleven Stores in Indonesia". 7-Eleven, Inc. April 6, 2009. Archived from the original on September 9, 2010. Retrieved July 11, 2010.
  64. ^ Rosyadi, Sarah Apriliana. "Beberapa Alasan Kenapa Gerai 7-Eleven Tutup di Indonesia". Idntimes.com. Archived from the original on March 27, 2022. Retrieved February 28, 2022.
  65. ^ "7-Eleven opens first store in Israel". www.timesofisrael.com. Archived from the original on January 11, 2023. Retrieved January 11, 2023.
  66. ^ "First Israeli 7-Eleven store to open next month". Globes. February 11, 2022. Archived from the original on December 29, 2022. Retrieved December 29, 2022.
  67. ^ 7–11 around the world (company corporate information), JP: SEJ, June 30, 2018, archived from the original on November 30, 2012, retrieved May 26, 2012
  68. ^ Number of Stores in each administrative division (company corporate information), JP: SEJ, July 31, 2018, archived from the original on November 13, 2012, retrieved December 28, 2012
  69. ^ "Seven-Eleven Opening at 7 am. On 7-11-2019". Okinawa.Org. July 11, 2019. Archived from the original on August 5, 2020. Retrieved July 11, 2019.
  70. ^ "You can withdraw Japanese yen from ATMs at 7-Eleven stores". Seven Bank Ltd. Archived from the original on May 7, 2019. Retrieved September 21, 2019.
  71. ^ "Solar Convenience Stores", Tokyo Weekender, May 9, 2012, archived from the original on September 26, 2012, retrieved September 26, 2012
  72. ^ "Users of 7-Eleven's mobile payment service lose total of ¥55 million after 900 accounts hacked". The Japan Times. July 4, 2019. Archived from the original on May 22, 2021. Retrieved May 22, 2021.
  73. ^ Yap, Jasmina (September 1, 2020). "7-Eleven Convenience Stores to Enter Laos By 2022". Laotian Times. Archived from the original on September 15, 2020. Retrieved September 1, 2020.
  74. ^ Gustafson, Isabelle (August 31, 2020). "7-Eleven Enters Laos Market". CStoreDecisions. Archived from the original on September 15, 2020. Retrieved September 1, 2020.
  75. ^ Lapuekou, Chono (September 7, 2023). "First 7-Eleven Store in Laos is Now Open for Service in Vientiane Capital". Laotian Times. Retrieved December 19, 2023.
  76. ^ "Macau: Home >Statistics >Land area". Cartography and Cadastre Bureau. Retrieved September 5, 2024.
  77. ^ "Company Overview of 7-Eleven Malaysia Sdn Bhd". Bloomberg Businessweek. Archived from the original on June 5, 2013. Retrieved January 25, 2013.
  78. ^ "7-Eleven buka cawangan ke 2,000". July 20, 2016. Archived from the original on July 28, 2020. Retrieved October 29, 2016.
  79. ^ a b Cana, Paul John (April 19, 2021). "5 Facts You Need to Know About 7-Eleven in the Philippines". Esquire Philippines. Archived from the original on July 12, 2021. Retrieved July 12, 2021.
  80. ^ Abadilla, Doris D. (February 24, 2020). "GCash, 7-Eleven team up in cashless race". Philippine Daily Inquirer. Archived from the original on May 21, 2021. Retrieved July 11, 2021.
  81. ^ Magkilat, Bernie C. (July 5, 2020). "7-Eleven slashes store opening this year". Manila Bulletin. Archived from the original on May 21, 2021. Retrieved July 12, 2021.
  82. ^ "7-Eleven's Birthday Sale has over 250 items at 50% off, deals for as low as P7". The Philippine Star. July 5, 2021. Archived from the original on July 12, 2021. Retrieved July 12, 2021.
  83. ^ Monzon, Alden M. (October 17, 2024). "7-Eleven operator celebrates 4,000-store milestone in PH". Philippine Daily Inquirer. Retrieved October 18, 2024.
  84. ^ Tan, Christopher (October 2, 2017). "Shell to end partnership with 7-Eleven chain". The Straits Times. Archived from the original on October 6, 2017. Retrieved October 5, 2017.
  85. ^ Shin, Elizabeth. "7-Eleven to create jobs, franchise opportunities for North Korean defectors". UPI. Archived from the original on April 1, 2021. Retrieved April 1, 2021.
  86. ^ Yoon-seo, Lee (December 21, 2022). "7-Eleven speeds up converting Ministop stores". The Korea Herald. Retrieved March 1, 2024.
  87. ^ Cheung, Han (February 4, 2018). "Taiwan in Time: The fledgling days of 7-Eleven in Taiwan". Taipei Times. Archived from the original on February 4, 2018. Retrieved February 4, 2018.
  88. ^ Hsu, Maranda; Wu, Lilian (July 11, 2014). "Taiwan's 5,000th 7-Eleven convenience store opens for business". focustaiwan.tw. Central News Agency (Taiwan). Archived from the original on October 29, 2014. Retrieved October 29, 2014.
  89. ^ Everington, Keoni (January 30, 2018). "7-Eleven Taiwan opens first unmanned 'X-Store'". Taiwan News. Archived from the original on January 30, 2018. Retrieved February 5, 2018.
  90. ^ Everington, Keoni (February 26, 2019). "7-Eleven Taiwan to sell freshly-baked Domino's Pizza". Taiwan News. Archived from the original on February 28, 2019. Retrieved February 27, 2019.
  91. ^ "7-ELEVEN". 7–11.com.tw. Archived from the original on December 7, 2018. Retrieved September 13, 2019.
  92. ^ Hsu, Eva Dou and Jenny W. (May 17, 2014). "How Convenient: In Taiwan, the 24/7 Store Does It All". The Wall Street Journal. Archived from the original on July 24, 2020. Retrieved September 13, 2019.
  93. ^ "台湾のゆるキャラ「ＯＰＥＮちゃん」も和装で登場！ 「日本台湾祭り２０１７」" [Taiwanese mascot character "OPEN-chan" also appears in Japanese clothes! "Japan Taiwan Festival 2017"]. news.searchina.net (in Japanese). Archived from the original on July 24, 2020. Retrieved September 13, 2019.
  94. ^ Zhen, Zeng (April 11, 2014). "Welcome To 7-Eleven Island: Unpacking Taiwan's Culture Of Convenience". The Economic Observer. Translated by Goninet, Anne Sophie. Archived from the original on October 1, 2022. Retrieved July 28, 2022 – via Worldcrunch.
  95. ^ "Taiwan 7-Eleven Why So Special? Your Insiders Guide". ltl-taiwan.com. January 5, 2022. Archived from the original on June 27, 2022. Retrieved July 28, 2022.
  96. ^ Adu, Ernest (September 9, 2020). "Ibon Mobile Taiwan Review: Way Faster Than Expected (+Speedtests)". phonetravelwiz.com. Retrieved January 2, 2024.
  97. ^ Jego (December 12, 2023). "Ibon Mobile Taiwan Explored". phonetravelwiz.com. Retrieved January 2, 2024.
  98. ^ a b c d Kri-aksorn, Thammachart (March 12, 2020). "Here's why Twitter users boycott 7-eleven". Prachatai. Archived from the original on July 24, 2020. Retrieved October 10, 2024.
  99. ^ "CP planning 1.6b baht listing of Siam Makro". The Business Times. May 21, 1994. Retrieved May 12, 2024.
  100. ^ "CP All 2022 Annual Report" (PDF). Retrieved October 5, 2023.
  101. ^ Jitpleecheep, Pitsinee (January 31, 2018). "7-Eleven poised to top 11,000 stores in 2018". Bangkok Post. Archived from the original on July 15, 2023. Retrieved June 4, 2018.
  102. ^ Kyozuka, Tamaki (November 15, 2016). "FamilyMart to double stores in Thailand, take on 7-Eleven". Nikkei Asia. Archived from the original on November 9, 2018. Retrieved June 4, 2018.
  103. ^ About 7-Eleven, 7-Eleven. Retrieved March 25, 2010.
  104. ^ "7-Eleven stores to reduce the use of plastic bags". The Thaiger. November 8, 2018. Archived from the original on November 9, 2018. Retrieved November 8, 2018.
  105. ^ "Major Thai stores to stop giving out plastic bags by 2020: minister". Reuters. September 24, 2019. Archived from the original on September 25, 2019. Retrieved September 25, 2019.
  106. ^ "Plastic 'ban' flouted at shops". Bangkok Post. March 12, 2020. Archived from the original on July 15, 2023. Retrieved April 24, 2023.
  107. ^ "Enforce the plastic ban". Bangkok Post. January 4, 2022. Retrieved August 11, 2024.
  108. ^ a b Sahoo, Sananda (June 17, 2014). "7-Eleven to open in Dubai next year, first in Middle East". The National. Archived from the original on June 22, 2017. Retrieved June 19, 2014.
  109. ^ Armental, Maria (June 16, 2014). "7-Eleven to Open Store in Dubai". The Wall Street Journal. Archived from the original on January 21, 2015. Retrieved June 19, 2014.
  110. ^ a b Kim, Chang-Ran; Shimizu, Ritsuko (June 17, 2014). "Seven & i to open 7-Eleven in Dubai next year, first in Middle East". Reuters. Archived from the original on December 24, 2015. Retrieved June 19, 2014.
  111. ^ Ker, Peter (January 10, 2014). "Mobil name goes back on 7-Eleven stations". Sydney Morning Herald. Archived from the original on October 27, 2020. Retrieved October 23, 2020.
  112. ^ "7-Eleven Acquires Mobil Retail Fuels Business" (Press release). 7-Eleven Australia. Archived from the original on March 19, 2020. Retrieved October 29, 2016.
  113. ^ "7-Eleven opens first WA store". franchisebusiness.com.au. October 31, 2014. Archived from the original on September 4, 2015. Retrieved January 16, 2015.
  114. ^ "7-Eleven to pay $98m after franchisees allege its model was 'a lemon' based on wage theft". ABC News. Archived from the original on April 6, 2022. Retrieved April 6, 2022.
  115. ^ Murdoch, Scott; Summerville, Abigail; Swift, Rocky (November 30, 2023). "Japan's Seven & i expands 7-Eleven empire with purchase of Australian franchise". Reuters. Retrieved January 24, 2024.
  116. ^ "7-Eleven International Completes Acquisition of 7-Eleven Australia". 7-Eleven. April 1, 2024. Retrieved November 27, 2024.
  117. ^ a b c d Ferguson, Adele; Danckert, Sarah; Klaus, Toft (August 29, 2015). "7-Eleven: Investigation exposes shocking exploitation of convenience store workers". Sydney Morning Herald. Archived from the original on October 2, 2015. Retrieved October 2, 2015.
  118. ^ "Age journalists recognised at Walkley awards". The Age. December 3, 2015. Archived from the original on November 5, 2016. Retrieved August 30, 2016.
  119. ^ Ferguson, Adele (September 8, 2015). "7-Eleven: Workers caught in cashback scam". Sydney Morning Herald. Archived from the original on October 11, 2015. Retrieved October 2, 2015.
  120. ^ Ferguson, Adele; Danckert, Sarah (September 3, 2015). "7-Eleven: Allan Fels to lead wage scandal inquiry". Sydney Morning Herald. Archived from the original on October 16, 2015. Retrieved October 2, 2015.
  121. ^ "Australia 7-Eleven chairman Russ Withers and chief executive Warren Wilmot resign". The Guardian. September 30, 2015. Archived from the original on October 26, 2020. Retrieved October 23, 2020.
  122. ^ Ferguson, Adele; Danckert, Sarah (October 1, 2015). "Russ Withers resigns from 7-Eleven board, CEO Warren Wilmot also stands down". Sydney Morning Herald. Archived from the original on October 26, 2020. Retrieved October 23, 2020.
  123. ^ "7-Eleven Class Action Looms for Disaffected Franchisees" (Press release). Levitt Robinson Solicitors. December 7, 2015. Archived from the original on April 5, 2019. Retrieved August 30, 2016.
  124. ^ Papadakis, Marianna (December 7, 2015). "CBA executive awarded $300,000 after 'hellish' bullying". Australian Financial Review. Retrieved July 23, 2021.
  125. ^ a b Ferguson, Adele; Danckert, Sarah (December 7, 2015). "7-Eleven offer $25 million in back-pay as class action looms". Sydney Morning Herald. Archived from the original on November 16, 2018. Retrieved January 2, 2024.
  126. ^ a b Croft, Lauren (April 7, 2022). "7-Eleven ordered to pay $98m in class action settlement". lawyersweekly.com.au. Retrieved January 2, 2024.
  127. ^ Stowe, Sarah (June 7, 2018). "7-Eleven class action law firm forced to retract statements". franchisebusiness.com.au. Archived from the original on July 23, 2021. Retrieved July 23, 2021.
  128. ^ Stowe, Sarah (February 15, 2018). "7-Eleven, ANZ to face class action from franchisees". franchisebusiness.com.au. Retrieved January 2, 2024.
  129. ^ Stowe, Sarah (October 28, 2015). "7-Eleven news wrap-up: recent revelations". franchisebusiness.com.au. Retrieved January 2, 2024.
  130. ^ Thompson, Angus (April 6, 2022). "7-Eleven to pay franchisees $98 million in class action settlement". Sydney Morning Herald. Retrieved January 2, 2024.
  131. ^ "7-Eleven Danmark". LinkedIn. Retrieved January 26, 2024.
  132. ^ "7-Eleven bekræfter ransomware-angreb: 'Vi har ikke haft dialog med bagmændene'" [7-Eleven confirms ransomware attack: 'We have not had a dialogue with the perpetrators']. DR (in Danish). August 10, 2022. Archived from the original on October 3, 2022. Retrieved October 3, 2022.
  133. ^ a b "7-Eleven eyes return to UK". The Times. April 14, 2019. Archived from the original on June 9, 2021. Retrieved June 9, 2021.
  134. ^ "New name for 7–11 stores". The Independent. March 31, 1998. Archived from the original on September 3, 2015. Retrieved April 27, 2015.
  135. ^ "7-Eleven set to enter UK convenience market". conveniencestore.co.uk. March 2014. p. 25. Archived from the original on March 12, 2018. Retrieved April 27, 2015.
  136. ^ "All Locations in Canada". stores.7-eleven.ca. December 10, 2022. Archived from the original on December 10, 2022. Retrieved December 10, 2022.
  137. ^ "Convenient Facts – 7-Eleven Corporate". corp.7-eleven.com. Archived from the original on November 9, 2016. Retrieved January 27, 2017.
  138. ^ "7-Eleven – A Strong Brand". franchise.7-eleven.com. Archived from the original on November 14, 2010. Retrieved August 8, 2010.
  139. ^ "International News: 7-Eleven Exits Ottawa with Sale to Quickie C-stores". csnews.com. October 30, 2009. Archived from the original on April 10, 2018. Retrieved April 9, 2018.
  140. ^ "Attention... Speak Out Customers are Good 2 Go..." quickiestores.com. Archived from the original on July 15, 2011. Retrieved December 12, 2009.
  141. ^ "Exciting the Market". Octane. No. March/April 2019. p. 12. Archived from the original on September 15, 2020. Retrieved July 25, 2019 – via Issuu.
  142. ^ "Esso stations to sprout 7-Eleven stores thanks to $2.8-billion gas bar megadeal". Calgary Herald. March 9, 2016. Archived from the original on April 4, 2019. Retrieved August 6, 2018.
  143. ^ "2007 Top 75 North American Food Retailers, Supermarket News. Retrieved February 24, 2007". Archived from the original on March 7, 2007.
  144. ^ Top 100 Retailers: The Nation's Retail Power Players (PDF) Archived August 8, 2007, at the Wayback Machine, Stores, July 2006.
  145. ^ "7-Eleven Inc". Entrepreneur. Entrepreneur Media, Inc. 2013. Archived from the original on November 10, 2013. Retrieved November 10, 2013.
  146. ^ "7-Eleven's new Irving corporate headquarters campus gets $41.5M loan – Dallas Business Journal". Archived from the original on August 16, 2016. Retrieved July 3, 2016.
  147. ^ "7-Eleven Stores of Oklahoma". cspnet.com. Archived from the original on April 3, 2016. Retrieved March 21, 2016.
  148. ^ "7-Eleven, Inc. Completes Acquisition of Independent Oklahoma Stores". corp.7-eleven.com. March 2, 2020. Archived from the original on November 28, 2020. Retrieved October 6, 2020.
  149. ^ Lindenberg, Greg (January 17, 2020). "7-Eleven Inc. to Acquire 7-Eleven Stores in Oklahoma". cspdailynews.com. Archived from the original on August 12, 2020. Retrieved October 6, 2020.
  150. ^ "7-Eleven Launches 'Take it to Eleven!' Campaign". convenience.org. Archived from the original on March 27, 2022. Retrieved February 28, 2022.
  151. ^ Edwards, Alex; Seeley, David (June 1, 2021). "Charging Forward: Irving-based 7-Eleven Will Build 500 Fast-Charging EV Ports by End of 2022". Dallas Innovates. Archived from the original on March 18, 2023. Retrieved March 18, 2023.
  152. ^ Johnson, Peter (March 16, 2023). "7Charge is the 7-Eleven of the future: Ambitious EV fast-charging network and new app". Electrek. Archived from the original on March 18, 2023. Retrieved March 18, 2023.
  153. ^ Seeley, David (March 16, 2023). "Irving-Based 7-Eleven Launches 7Charge EV Fast-Charging Network, App". Dallas Innovates. Archived from the original on March 18, 2023. Retrieved March 18, 2023.
  154. ^ Wituschek, Joe (March 17, 2023). "7-Eleven is rolling out an EV fast-charging network in North America". BGR. Archived from the original on March 18, 2023. Retrieved March 18, 2023.
  155. ^ "7-Eleven wants its EV charging network to be among the largest". Green Car Reports. March 17, 2023. Archived from the original on March 18, 2023. Retrieved March 18, 2023.
  156. ^ Lindenberg, Greg (August 5, 2022). "7-Eleven acquires the delivery service Skipcart". Restaurant Business. Archived from the original on August 7, 2022. Retrieved August 8, 2022.
  157. ^ Matsuyama, Kanoko; Engle, Stephen (February 6, 2024). "Japan's Convenience Stores Can Span the Globe, 7-Eleven CEO Says". Bloomberg. Retrieved July 25, 2024.
  158. ^ Shure, Marnie (July 23, 2024). "Japan-Style 7-Elevens Are Coming to America — and That Means a Vastly Improved Menu". Food & Wine. Retrieved July 25, 2024.
  159. ^ Loder, Jessica (January 17, 2024). "7-Eleven outlines upgrades for Speedway, Stripes stores". C-Store Dive. Retrieved July 25, 2024.
  160. ^ Energy Industry Almanac 2007: Energy Industry Market Research, Statistics, Trends & Leading Companies. Plunket Research, Ltd. 2006.
  161. ^ "7-Eleven Buys 183 ExxonMobil Locations in Florida". Convenience Store Decisions. Harbor Communications. December 9, 2010. Archived from the original on July 1, 2016. Retrieved June 7, 2016.
  162. ^ "7-Eleven® Signs Agreement with ExxonMobil To Acquire 51 North Texas Locations Retailer Continues Accelerated Store Growth". 7-Eleven News Room. 7-Eleven, Inc. August 16, 2011. Archived from the original on November 10, 2013. Retrieved November 10, 2013.
  163. ^ Krauss, Clifford (August 2, 2020). "Marathon Is Selling Speedway Gas Stations to 7-Eleven's Parent for $21 Billion". The New York Times. Archived from the original on December 5, 2020. Retrieved August 3, 2020.
  164. ^ Casey, Simon (June 25, 2021). "7-Eleven Ordered to Sell 293 Stores Bought in Speedway Deal". Bloomberg.com. Archived from the original on June 28, 2021. Retrieved February 28, 2022.
  165. ^ "7-Eleven Opens Store in Brazil". The New York Times. November 8, 1990. Archived from the original on July 15, 2021. Retrieved July 15, 2021.
  166. ^ Peixoto, Fábio; Mester, Melina (October 14, 2010). "Elas não dormem no ponto" [They don't sleep on the spot]. Exame (in Brazilian Portuguese). Archived from the original on July 15, 2021. Retrieved July 15, 2021.
  167. ^ "BR in partnership talks with 7-Eleven, Lojas Americanas: report". Reuters. May 8, 2018. Archived from the original on July 15, 2021. Retrieved July 15, 2021.
[edit]
Wikimedia Commons has media related to 7-Eleven.
Wikiquote has quotations related to 7-Eleven.

Retrieved from "https://en.wikipedia.org/w/index.php?title=7-Eleven&oldid=1259852550"